Note the difference between the way Apple and open-source community does things. GNOME is just not cool enough.
This is what Apple iChat looks like in one of Apple’s site:
Apple essentially have gotten some happy people in their screenshot. At least they look happy too me.
And this is how GNOME Empathy looks like as one of GNOME’s screenshots:
GNOME got 2 guys who appears not to have been that pleased with being selected for a screenshot demo. Granted both Apple and GNOME likes the racial diversity.
Open-source major weakness is with marketing, or rather the lack of. Now I really empathize…