DoorDash and Waymo announced a Metro Phoenix delivery partnership in October 2025. The announcement described testing already underway and a plan for broader commercial delivery later that year. It did not mean customers could already receive Waymo deliveries on the announcement date.
The companies opened customer deliveries on December 2, 2025. Eligible standard orders from participating DashMart sites could be assigned to a Waymo vehicle. DoorDash sends arrival instructions, and the customer unlocks the trunk with the app to collect the order. Local merchant expansion remained a plan.
Using an existing Waymo service area avoids some of the work of introducing a new vehicle type to Phoenix. It does not make every order a good fit. A car can travel farther and carry more than a sidewalk robot, but it still occupies road space and needs an accessible place to stop. The recipient must be available to retrieve items from the trunk. For a small order, a full-size car may be an expensive delivery method.
DoorDash’s dispatch platform can also assign Serve sidewalk robots and test its Dot vehicle. The modes have different payload, range, handoff, and regulatory limits. The operational question is whether matching the order to the right mode lowers total cost while keeping delivery reliable.
The companies have not published Waymo delivery volume, cost per completed order, intervention rates, or the share of Phoenix orders eligible for the service. Those numbers would show whether this becomes a useful delivery channel beyond a limited rollout.